Contact Us

Have questions, suggestions, or need assistance? Get in touch with the JPTP team. We're here to help with manuscript submissions, editorial inquiries, and general information about our journal.

Email

Send us an email for any inquiries or submissions

info@jptp.asia

Phone

Call us during business hours

+1 (234) 567-890

Office Address

Main Office

JPTP Editorial Office

University/Institution Name
Department of Psychology
Street Address
City, State ZIP Code
Country

Quick Contact

General Inquiries: info@jptp.asia

Submissions: submissions@jptp.asia

Office Hours: Monday - Friday, 9 AM - 5 PM (UTC)

Department Contacts

Editorial Department

Questions about manuscript review process, editorial decisions, and journal policies.

Email: editorial@jptp.asia
Response Time: 2-3 business days

Submissions Department

Assistance with manuscript submission, tracking your submission status, and formatting guidance.

Email: submissions@jptp.asia
Response Time: 1-2 business days

Technical Support

Website issues, login problems, account management, and technical difficulties.

Email: support@jptp.asia
Response Time: Same day

Partnerships & Media

Media inquiries, advertising opportunities, and partnership proposals.

Email: partnerships@jptp.asia
Response Time: 2-5 business days

Response Times

We strive to respond to all inquiries within the timeframes listed above. Please note that response times may vary during peak periods or holidays. For urgent matters, please mark your email subject line with [URGENT].

Frequently Asked Questions

How long does the review process take?

The typical review process takes 8-12 weeks from initial submission to editorial decision.

Can I track my manuscript status?

Yes! After submission, you can track your manuscript status through your author dashboard using your login credentials.

What should I do if I have revision requests?

Contact our editorial department via email with your manuscript ID. Our editors will be happy to assist you with the revision process.

How do I report an error or issue?

Please contact our technical support team immediately at support@jptp.asia with detailed information about the issue.

Ready to Submit Your Research?

Follow our comprehensive guidelines and submit your high-quality manuscript through our online portal. Our editorial team is ready to review your work and provide constructive feedback.

Start Submission View Full Guidelines Contact Us